Tag Archives: Ticketmaster

Live Nation: transparent ticket prices coming this September, backing White House’s fight against ‘Junk Fees’

Posted by on June 16, 2023

  In a bold move to protect consumers from the horrific experience of surprise charges, President Joe Biden has made a pressure-induced initiative to end the excessive “junk fees.” These additional costs, tacked on at the end of purchases, have long plagued concertgoers and more. However, with pressure mounting from the Biden administration, several major […]

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Avenged Sevenfold’s M. Shadows comments on Ticketmaster’s dynamic pricing model

Posted by on November 21, 2022

There has been a lot of buzz lately about Ticketmaster and how much discretion they have when it comes to ticket prices.  Things came to a head earlier last week when demand for tickets to Taylor Swift’s highly sought-after ‘Eras Tour’ led to the site crashing during pre-sale. Roughly 2.4 million people purchased tickets for […]

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Ticketmaster clarifies plan on vaccination status & COVID-19 negative test results

Posted by on November 12, 2020

  The music industry has been tirelessly working on a plan for concerts and festivals to return to a post-covid world. It’s no secret the industry has been hit hard, and while we appreciate efforts made with Livestream concerts, nothing beats a live show. Unfortunately, concerts and life as we knew it has come to […]

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Ticketmaster working on plan to check vaccination status & negative COVID-19 test results

Posted by on November 11, 2020

  Earlier this week, Pfizer announced a COVID-19 vaccine has a 90% efficiency rate. Since then, event professionals have been implementing a plan to have a promising return in 2021. While the global pandemic has hit the entertainment industry hard, cancelling the majority of concerts and touring plans, companies have been working on policies from […]

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Ticketmaster sued by fan over policy change

Posted by on April 21, 2020

  A man in San Francisco, CA has sued Ticketmaster over their recent refund policy change. The suit claims that the ticketing company used: “deceptive practices relating to their sale of live events tickets and refusal to provide refunds for live events that have been rescheduled or postponed.” The man, who had purchased nearly $600 […]

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Ticketmaster lays out refund plan for postponed shows

Posted by on April 20, 2020

Ticketmaster has announced a plan to refund fans for shows that were postponed due to the COVID-19 pandemic.  According to Billboard, the ticket seller will give fans a 30-day window to claim a refund once a show is rescheduled. Starting May 1, ticket holders will receive emails prompting them to request a full refund. If […]

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Ticketmaster issue statement on new refund policy

Posted by on April 15, 2020

  The COVID-19 pandemic has led to countless cancelled and postponed events. Unfortunately, Ticketmaster hasn’t been too understanding as fans have been furious about the rewording on their refund policy. The company’s policy has been altered by only giving refunds to events that have officially been cancelled resulting in no refunds for postponed and rescheduled […]

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Fans upset over rewording of Ticketmaster refund policy

Posted by on April 14, 2020

  Fans trying to get a refund on postponed and rescheduled tours are in a tizzy following a recent update to the terminology used in Ticketmaster’s refund policy.  According to the New York Times, an update quietly took place between March 13 and 14 changing the refund policy’s language to only mention cancellations as being […]

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U.S. Justice Department threatens legal action against Live Nation, reach settlement instead

Posted by on December 23, 2019

On Friday (12/13), news broke that the U.S. Justice Department was preparing to take legal action against concert promoting giant Live Nation. Now, less than a week later, the two have reached a settlement that clarifies the rules the company must follow when dealing with venues. According to the Wall Street Journal, the Department of […]

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Congressman calls out on Metallica/Live Nation ticket scam

Posted by on July 30, 2019

It’s no secret that seeing your favorite band perform live is an exhilarating experience. Many fans will do whatever they can to obtain concert tickets. We may have done one of these, or know someone who has either sold their car, worked multiple jobs, applied for a new credit card, etc. We just discussed how […]

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