Ticketmaster sued by fan over policy change

Ticketmaster sued by fan over policy change

  A man in San Francisco, CA has sued Ticketmaster over their recent refund policy change. The suit claims that the ticketing company used: “deceptive practices relating to their sale of live events tickets and refusal to provide refunds for live events that have...
Ticketmaster working on plan to check vaccination status & negative COVID-19 test results

Ticketmaster lays out refund plan for postponed shows

Ticketmaster has announced a plan to refund fans for shows that were postponed due to the COVID-19 pandemic.  According to Billboard, the ticket seller will give fans a 30-day window to claim a refund once a show is rescheduled. Starting May 1, ticket holders...
Ticketmaster working on plan to check vaccination status & negative COVID-19 test results

Ticketmaster issue statement on new refund policy

  The COVID-19 pandemic has led to countless cancelled and postponed events. Unfortunately, Ticketmaster hasn’t been too understanding as fans have been furious about the rewording on their refund policy. The company’s policy has been altered by only giving...
Ticketmaster working on plan to check vaccination status & negative COVID-19 test results

Fans upset over rewording of Ticketmaster refund policy

  Fans trying to get a refund on postponed and rescheduled tours are in a tizzy following a recent update to the terminology used in Ticketmaster’s refund policy.  According to the New York Times, an update quietly took place between March 13 and 14 changing...